Integrative Medicine & Primary Care for your Whole Family!

Phone

208.497.0500

Address

187 EAST 13TH STREET IDAHO FALLS, ID 83404

THE HEALING SANCTUARY

Coronavirus (COVID-19) Updates

Updated April 20, 2020

Important Updates

The Healing Sanctuary is Open to see Patients. 

Plus, we have Telemed appointments available to you. Book your appointment today via phone, online, or in person.

WE HAVE SCREENING IN PLACE FOR ENTRY

AS A PRECAUTIONARY MEASURE, ALL VISITORS WILL HAVE THEIR TEMPERATURE TAKEN AND ARE ASKED TO COMPLETE A QUESTIONNAIRE BEFORE ENTRY TO THE HEALING SANCTUARY.
QUESTIONS:

1) In the Last 30 Days, have you traveled to areas within the US that are known to be heavily impacted by COVID-19?

2) In the last 30 days, have you traveled internationally? To what country?

3) To your knowledge, have you been in physical contact (within 3 feet) with an individual who has traveled to these countries in the last 30 days (South Korea, Italy, China, Iran, or Japan)?

4) To the best of your knowledge, have you been in direct contact with anyone who has tested positive or is under instigation for COVID-19 or has been ill with respiratory illness in the last 30 days?

5) In the last 30 days, have you experienced a fever?

6) Have you been tested for influenza? COVID-19?

7) In the last 30 days, has anyone in your household experienced signs or symptoms of respiratory infection, fever, cough, shortness of breath, sore throat, or other flue-like symptoms?

8) In the last 30 days, have you been on a cruise ship or participated in other settings where crowds are confined to a common location? 

WE DO NOT HAVE COVID-19 TESTING AT THIS FACILITY

DUE TO THE COVID-19 PUBLIC HEALTH EMERGENCY
DO NOT ENTER THIS FACILITY IF YOU BELIEVE YOU HAVE THE CORONAVIRUS OR MAY HAVE SYMPTOMS OF THE CORONAVIRUS.
Instead, call our office (208) 497-0500 for guidance on how you may be evaluated or treated.

WE DO NOT TAKE WALK-IN PATIENTS.
PLEASE DO NOT ENTER THIS FACILITY UNLESS YOU HAVE AN APPOINTMENT.
You may call our front desk to arrange an appointment (208) 497-0500

OUR PRACTICE SEES PATIENTS THAT ARE PREGNANT.
DO NOT ENTER THIS FACILITY IF YOU HAVE OR SUSPECT YOU MAY HAVE SYMPTOMS OF COVID-19.
Please call our front desk and we will be happy to give you guidance.

Our Visitor Policies have changed temporarily.

No guests allowed with adult patients at this time.
One parent allowed with minor patients.

At this time, we are not allowing guests with adult patients. If the patient is a minor, they may have one adult primary caregiver.  Also those with intellectual disability/cognitive delay and patients needing certified medical interpreters to communicate with healthcare workers may have one adult primary caregiver. Please note, interpreters are available on staff at The Healing Sanctuary, let us know if you would like us to provide one. We understand these are unusual circumstances and that these actions may be challenging to our patients. However, our top priority is the safety of our patients and our staff. We believe these efforts will reduce chances of infection spreading.

The coronavirus pandemic is a rapidly evolving situation. The Healing Sanctuary administration and medical experts, in close coordination with the state and local public health experts, are closely monitoring developments and will offer additional guidance to the Eastern Idaho community as soon as it is available.

What we are doing to care for our patients, visitors and employees

More steps we are taking to manage COVID-19

We are following the evolving situation closely and are actively preparing for potential patients.

  • Monitoring Patients: The Healing Sanctuary is monitoring patients and visitors to quickly identify those with travel-related risk factors or potential contact with infected people. We also are preparing for the possibility of community spread within the state of Idaho by providing standard face masks to patients with coughs or other symptoms when they enter our healthcare facilities.
  • Coordinating with public health officials: We are working closely with public health officials at the local, state and national levels to monitor the spread of the virus.
  • Supplies and facilities: The Healing Sanctuary is monitoring crucial supplies like masks, hand sanitizer and other personal protective equipment and is proactively placing orders for additional supplies.

What are the symptoms of COVID-19?

According to Health and Human Services, symptoms may appear in as few as two days or as long as 14 days after exposure to the virus. They include: 

  • Fever
  • Cough
  • Shortness of Breath

Reported illnesses have ranged from mild symptoms to severe illness and death.

How does COVID-19 spread?

Health and Human Services says health experts are still learning about how this new coronavirus spreads. Other coronaviruses spread from an infected person to others through:

  • The air by coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose or eyes
  • In rare cases, contact with feces

What steps can I take to prevent the spread of COVID-19 or flu?

If you are ill, stay home and rest. Here are everyday actions to help prevent the spread of respiratory viruses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • If you haven’t done so, it’s not too late to get a flu vaccine.

If you have questions about the CORONAVIRUS (COVID-19) please contact us.